FAQ

Questions?

Everything you need to know

I always sleep through alarm clocks. Will this wake me up?

That is what it is built for. A sound can fade into the background once your ear has heard it enough times, while a pulse against the skin is a different kind of signal and much harder to sleep through. If you have slept through every alarm you ever owned, look at the Pro: its vibration climbs in three steps and keeps going until you press the button.

Does the alarm come with a charger, or do I need to buy one separately?

You do not need a special charger. Slide the display module out of the strap and plug it into any USB port, like a laptop or a phone adapter. If you want a dedicated wall adapter, we also sell one separately.

How long does the battery last?

A full charge takes around 1 hour and lasts about 14 days on the Standard band and 20 days or more on the Pro, depending on how many alarms you run.

What is the difference between a normal alarm clock and ours?

A normal alarm clock wakes you with sound, which deep sleepers learn to tune out and which wakes everyone else in the room. Ours wakes you with a vibration on your wrist, so only you feel it.

Isn't this just like any smartwatch?

No. A smartwatch is built for many things and needs charging almost every day. Our band does one job, waking you up, and runs for weeks on a charge. There is no glowing screen at night either: the time only lights up when you tap the band.

Can I connect the alarm clock to an app?

No, and you do not need to. The time and up to 3 alarms are set on the band itself, so there is no app to install and no phone to pair.

Can I adjust the vibration intensity of the alarm clock?

The Standard band uses one strong vibration. The Pro raises the vibration by itself in three steps, soft, then medium, then hard, until you press the button.

How intense is the vibration?

Strong enough to wake deep sleepers, while staying silent for the people around you. The Pro motor is about twice as strong as the Standard.

Shipping and Delivery

Do you ship to my country?

We ship tracked to 40 countries, including the United States, Canada, the United Kingdom, Australia and most of Europe. If your country is available at checkout, we deliver there.

When will I receive my order?

Orders are processed within 1–3 business days after payment is confirmed and delivered in 3–9 business days after dispatch, depending on your location. Shipping is free on orders over $45 and $6.99 below that.

How can I track my order?

As soon as your order ships you receive an email with the tracking number. You can follow it on our Track your order page.

Can I return my order?

Unused items in their original packaging can be returned within 30 days of delivery, except items bought on sale. If your order ships to the European Union, you can cancel or return it within 14 days. If anything arrives defective, damaged or wrong, contact us right away. See the refund policy for the details.